DO YOU HAVE ANY COMPLAINTS?
Now that you’ve made the excellent decision and joined in on the BetVision community, we’d like you to know that no matter the reason, you can always get in touch with any one of our friendly and professional customer team members.
If you are not completely happy with our service and products here at BetVision, you can quickly stop on by and lodge a complaint with us directly.
It is a priority with BetVision customer care team members to treat each case with the utmost of urgency, to ensure a resolution is reached quickly and efficiently. Should you feel that BetVision has not done its due diligence to resolve a situation satisfactorily, then you can always take your complaints to alternative authorities, the details of which are laid out below:
Being a Licensed gambling operator, we offer dispute resolution by an independent third party or ‘alternate dispute resolution’ (ADR) provider in line with LCCP social responsibility (SR) code 6.1.1.
HERE'S HOW TO GET IN TOUCH
Live Chat: get in touch with us 24 hours 7 days a week, anywhere, on your mobile or via your desktop, simply click here
Email to Customer Service enquiries: [email protected]
Send your documents that need verification to [email protected]
If you have any customer support queries, email us at [email protected]